VOLUNTEER USHER PROGRAM

We are always accepting applications to join the volunteer ushers! For more information about volunteering at the Florida Theatre as an usher, contact:

Sarah Blanc 
Assistant Patron Services Manager 
904-562-5957
sarah@floridatheatre.com

FLORIDA THEATRE USHER PROGRAM FAQS

WHO CAN BE AN USHER?

Anyone 16 years of age or older with a neat appearance and good communication skills.

HOW CAN I BECOME AN USHER?

To become a Florida Theatre volunteer, please download this application and return it to:

 

Sarah Blanc

sarah@floridatheatre.com

or

128 E. Forsyth Street

Jacksonville, FL 32202

 

Once the application is approved, the volunteer manual and current event calendar will be emailed to you, along with instructions on volunteering for events. If an event is full or canceled, management will let you know. For the first event or two, you will be assigned with a veteran usher until you are comfortable with your duties.

 

All new volunteers must attend an in-depth orientation within their first year of service.

WHAT ARE THE REQUIREMENTS?

Volunteering at the Florida Theatre is a privilege. Volunteer ushers are expected to understand the seating arrangements, wear the appropriate attire, take patrons to their (reserved) seats, stand and climb steps, understand event information, direct people to the restrooms and concessions, and help prepare programs for events. Qualified ushers will take or scan tickets and direct patrons.

You must also show up by your call time, which is generally 90 minutes before the event actually starts. (Note: Ushers coming in later than the assigned call time could be sent home at the discretion of the management.) Each volunteer should be capable of standing until each show begins and, for sold-out shows, will be required to stand until released from duty. Ushers are not allowed to use cell phones while on duty.

HOW MANY SHOWS MUST AN USHER WORK?

To maintain active status as a volunteer usher, volunteers must work at least three events every two months on average and two dance recitals annually.

 

Volunteers must also attend one usher refresher training annually to maintain active status.

 

Any ushers who are not maintaining these requirements will be released from the volunteer group and will need to wait until the start of the season to join again as a new usher.

HOW LONG DO USHERS STAY FOR EACH PERFORMANCE?

Volunteer ushers are typically asked to be on-site 90 minutes before curtain time unless otherwise indicated. Ushers should expect to stay for the entire performance, although some volunteers will usually be released after intermission as long as enough volunteers cover the closing positions.

WHAT SHOULD VOLUNTEERS WEAR?

Women:

  • Solid WHITE shirt/blouse or a button-down with a collar (a solid black or white cardigan, sweater, or blazer is acceptable when worn over a white shirt.) No turtlenecks or sleeveless blouses.
  • Solid black dress pants or a solid black skirt knee length or longer. Jeans are ok for Summer Movies & Theatreworks with FT Shirt.
  • Tan, natural, or black hose (no white, patterned, or textured hose) are optional
  • Black shoes (no sports shoes or shoes with open toes or heels.)
  • Conservative jewelry.
  • Flashlight.
  • No hats or other headwear are allowed, except for religious reasons.
  • Black scarves are optional.

Men:

  • WHITE long-sleeved or short sleeve button-down dress shirt with collar (a solid black or white cardigan, sweater, or blazer is acceptable when worn over a white shirt.)
  • Solid black tie (regular, long, or bow.)
  • Black dress trousers. Jeans are ok for Summer Movies & Theatreworks with FT Shirt.
  • Black shoes (no sports shoes or shoes with opened toes.)
  • Dark socks.
  • Flashlight.
  • No hats or other headwear are allowed, except for religious reasons.

WHERE DO USHERS PARK?

The Florida Theatre does not own a parking lot, but many meters and lots are available in the vicinity of the Theatre. Free parking is available for volunteer ushers with a Florida Theater Parking Permit. See the House Manager receive a parking application at your first event.